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Search results for 'Winning Customer Loyalty: The 7 Habits of Outstanding Customer Service'

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  1. Leading Customer Loyalty On Demand

    Leading Customer Loyalty On Demand

    $150.00

    How can you win the loyalty of your customers?  Begin by winning the hearts of the people serving your customers!  True customer satisfaction comes from their interactions with your frontline employees.  Leading Customer Loyalty will introduce you to the principles and practices needed to win the hearts of employees and their customers.  This program is ideal for anyone who wants an introduction to the Leading Customer Loyalty content.

    Duration: 15 to 30 minutes per module   |  Format: Online Interactive

  2. 7 Habits Signature 4.0 Participant Kit

    7 Habits Signature 4.0 Participant Kit

    $350.00
    SKU: 77921
  3. The 7 Habits for Managers®: Essential Skills and Tools for Leading Teams On Demand

    The 7 Habits for Managers®: Essential Skills and Tools for Leading Teams On Demand

    $150.00

    FranklinCovey’s The 7 Habits for Managers®: Essential Skills and Tools for Leading Teams On Demand program is a self-paced, interactive experience that focuses on the leadership fundamentals for new and experienced frontline managers. This program is designed to help managers meet today’s management challenges – how to achieve important results with and through others.  

    The program consists of two self-paced modules, which will equip you with the mindsets, skillsets, and toolsets you’ll need to manage yourself, lead others, and unleash the potential of your team.

    Duration: 1.5-2.5 hours per module   |   Format: Online Interactive

  4. Introduction to The 7 Habits of Highly Effective People® On Demand

    Introduction to The 7 Habits of Highly Effective People® On Demand

    $150.00

    Gain an introduction to The 7 Habits of Highly Effective People® through two 60-minute self-paced modules. The Introduction to The 7 Habits of Highly Effective People On Demand Program is ideal for individuals who want to learn about the 7 Habits or for anyone who wants a quick refresher on the 7 Habits.

    Duration: 60 minutes (per module)   |   Format: Online Interactive

  5. The 7 Habits of Highly Effective People Foundations [Live Online]

    The 7 Habits of Highly Effective People Foundations [Live Online]

    Starting at: $399.00

    A perfect introduction to Stephen R. Covey’s 7 Habits of Highly Effective People. Learn the essentials of personal effectiveness that will help you take responsibility, recognize and seize opportunities, solve problems, and achieve better results.

    Duration: 1-day | CEU: 0.5

  6. The 7 Habits of Highly Effective People For Managers

    The 7 Habits of Highly Effective People For Managers

    Starting at: $1,898.00

    Develop managers to maximize their unique contributions and motivate extraordinary team performance by applying the 7 Habits in a series of real-work management tools.

    Duration: 2-days  |  CEU: 1.2 (Live In-Person) or 0.8 (Live Online)

  7. The 7 Habits of Highly Effective People Signature

    The 7 Habits of Highly Effective People Signature

    Starting at: $1,822.00

    Renowned as the world's premier personal-development offering, The 7 Habits of Highly Effective People Signature Program sets the foundation for professional effectiveness -- increasing productivity, restoring balance, and developing greater maturity and responsibility.

    Duration: 2 days (Live In-Person) or four 3-hour lessons (Live Online)   |  CEU: 1.2

  8. Unleash Your Team’s Potential through Coaching

    Unleash Your Team’s Potential through Coaching

    Starting at: $199.00

    Equip mid- to senior-level leaders to empower their teams and build other leaders though feedback and coaching.

    Duration: 2 hours 15 minutes

  9. The Diversity Advantage On Demand

    The Diversity Advantage On Demand

    $95.00

    When organizations cultivate diversity intentionally, they reap benefits such as better teamwork, better customer loyalty, and better solutions.  These benefits give organizations a distinct advantage over their competitors. In this self-paced program, you will learn how to create a workplace where each employee is recognized as being unique and capable of making an irreplaceable contribution.

    Duration: 30 to 60 minutes   |  Format: Online Interactive

  10. Find Out Why: The Key to Successful Innovation On Demand

    Find Out Why: The Key to Successful Innovation On Demand

    $150.00

    Find Out Why™: The Key to Successful Innovation On Demand is a collection of six, self-paced modules, adapted from the full-day, live program. Together, these sequential modules will introduce a new approach for becoming a successful innovator. This program is ideal for anyone who would like an introduction to the steps to successful innovation.

    Duration: 2 to 3 hours   |  Format: Online Interactive

  11. The 4 Essential Roles of Leadership On Demand

    The 4 Essential Roles of Leadership On Demand

    $150.00

    As a leader, you are facing unprecedented change every day. You are solving problems you have never encountered before. What worked yesterday can change overnight.  Being a leader in this environment can be challenging, overwhelming, and stressful—but it can also be exhilarating and rewarding. So, how can we achieve great results and have an impact, even in times of change? The 4 Essential Roles of Leadership will show you.

    Duration: 3 to 6 hours   |  Format: Online Interactive

  12. The Speed of Trust On Demand

    The Speed of Trust On Demand

    $150.00

    The Speed of Trust On Demand program, based on Stephen M.R. Covey’s book, The Speed of Trust, focuses upon a vital issue in our society and organizations—TRUST.  This program is delivered through three, 60-minute On Demand modules.  It introduces the principles and behaviors necessary to increase your personal credibility, resolve conflicts, improve relationships with others, leverage trust within your team, and extend trust to others.

    Duration: 3 hours   |  Format: Online Interactive

  13. The 5 Choices® to Extraordinary Productivity On Demand

    The 5 Choices® to Extraordinary Productivity On Demand

    $150.00

    Each day brings a tsunami of emails, meetings, and unexpected requests that overwhelm your already full schedule. The result? A sense that you are buried alive, leaving you feeling burned out and unfulfilled. This program will show you how to transform “busyness” into “extraordinary productivity” and “burned out” into “accomplishment.” It is ideal for those looking for an introduction to The 5 Choices content or anyone who wants a refresher.

    Duration: 30 to 60 minutes (per module)   |   Format: Online Interactive

  14. Presentation Advantage Cards

    Presentation Advantage Cards

    $25.00
    SKU: 76838
  15. The 13 Behaviors of High-Trust Leaders [Live In-Person]

    The 13 Behaviors of High-Trust Leaders [Live In-Person]

    Starting at: $2,295.00

    Helps leaders at all levels raise trust from an often-ignored asset to a strategic advantage in their organization. This work session focuses on behaviors common to high-trust leaders.

    Duration: 2-days   |  CEU: 1.2

  16. TME

    Time Management Essentials: Powered by The 5 Choices to Extraordinary Productivity [Live Online]

    Starting at: $399.00

    Our most requested course showcasing our best thinking in Time Management and prioritization. Time Management Essentials: Powered by The 5 Choices to Extraordinary Productivity measurably increases the productivity of individuals, teams, and organizations.

    Duration: 1-day

  17. Speed of Trust Foundations [Live Online]

    Speed of Trust Foundations [Live Online]

    Starting at: $299.00

    Trust is an economic driver and always impacts two measureable outcomes: speed and cost.  This workshop will provide the mindset, skillset, and toolset that will measurably increase a participant's ability to deliver results in a way that inspires trust. 

    Duration: 1-day | CEU: 0.5

  18. Business Writing Skills [Live Online]

    Business Writing Skills [Live Online]

    Starting at: $179.00

    Sets writing standards that help participants write faster and more clearly revise and fine-tune emails, resolve issues, avoid errors, and heighten credibility.

    Duration: 2-hours | CEU: 0.2

  19. Presentation Advantage [Live Online]

    Presentation Advantage [Live Online]

    Starting at: $299.00

    Whether it is a sales presentation or a shareholder video conference, presentations must be designed with clarity and delivered with confidence. Learn the secrets of effective presentations.

    Duration: 1-day | CEU: 0.5

  20. Writing Advantage [Live Online]

    Writing Advantage [Live Online]

    Starting at: $299.00

    The costs of ineffective writing can be enormous. Clear and concise writing is a business necessity. Reduce the time spent crafting documents and improve the results of all your writing.

    Duration: 1-day | CEU: 0.5

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